FAQ
FAQ
Frequently asked Questions
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What canvas do you use?
Our premium fine art canvases are printed with pigment inks on archival Hahnemühle Cézanne Canvas. This natural white canvas is made from 100% cotton, is acid-free and ideal for photographic and fine art reproduction. The finely woven surface is matt and provides extraordinary elasticity, making it ideal for stretching over a wooden stretcher bar.
Our standard canvases are extremely durable as they are printed with solvent inks on water resistant canvas. These prints have rich black and vivid colours and are ideal for photographic reproduction. The satin surface has a slight canvas texture, with extraordinary elasticity, making it ideal for stretching over a wooden stretcher bar.
| Premiem Giclée Canvas | Standard Canvas |
| Weight: 430 gsm | Weight: 360 gsm |
| Texture: Finely woven | Texture: Slight |
| Tone: Natural white | Tone: Natural white |
| Finish: Matt | Finish: Satin |
| Max Print Size: 1300 x 3000 mm | Max Print Size: 1360 x 3500 mm |
For more information, please click here to contact us.
Do you offer any other print options?
Canvas has proved to be a popular option, and can be easily transported.
There are actually loads of print options out there, we’ll happily facilitate for any preferences or requests you have.
For more information, please click here to contact us.
What print sizes do you offer?
- A4 (297 x 210mm)
- A3 (420 x 297mm)
- A2 (594 x 420mm)
- A1 (841 x 594mm)
Other options are available on request. Maximum size is 3000 x 1300mm
Please note, not all photos are of standard size, so some of the canvas prints may be trimmed slightly.
Can you print my own photos?
Yes, being professional photographers ourselves, we’re accustomed to editing and presenting photos.
Do contact us, and we’ll see what we can organise.
Is it possible to have the canvas print stretched and mounted?
- Internationally, there is too much risk of damage. International clients can order a canvas print, which is then shipped in a protected tube. A local framer or gallery could easily stretch and mount the print on arrival.
- For orders shipped to a South African address, please contact us directly, and we’ll quote you accordingly. Both the framing and shipping will attract additional costs.
- For orders from in and around Stellenbosch, we could even deliver personally to your door.
For more information, please click here to contact us.
What are my payment options?
- Direct EFT – Orders will only be processed once full payment has cleared into our account. Please send proof of payment to accounts@africawildphoto.com
Please use your invoice number as payment reference.
- Card Payment – Please select ‘PayFast’ on the checkout screen.
For manual orders, we can send you a payment link for online card payments.
- Currency – Our prices are in South African Rand (ZAR)
What are the shipping rates?
- In order to simplify things, we have applied local and international flat rates. These flat rates apply to the protected tube.
- For other mounted prints, we’ll quote individually.
How are the prints shipped?
For both within South Africa and Internationally, we will only use reputable courier companies.
Each printed is covered with protective layers, rolled and placed in a tube.
We’ll inform you of an approximate delivery time.
How long does it take to print and ship?
*Please note, these guidelines are probably not applicable during the current times of travel restrictions.
Printing time: Usually within 5 working days.
Delivery time:
- For South African addresses, usually within 72 hours.
- Internationally, usually within a week. This depends on location.
- Deliveries can be tracked via a tracking number provided by the courier.